Real Clients, Real Experiences: What Our Clients Say About Strauss Attorneys

Estate planning has a reputation for being complicated, and honestly, some of that reputation is deserved. There are documents to sign, important decisions to make about the people you love, and plenty of "what if" questions that aren't always easy to think about. It's no wonder many people put it off.

At Strauss Attorneys, our goal is to take that complexity off your plate. That doesn't mean pretending estate planning is simple. It means: 

• Guiding you through the process step by step

• Explaining everything in plain language

• Making sure you leave each meeting with a clear understanding of what's happening and why

Each month, we like to share a few reviews from clients who have recently gone through the estate planning process with us. Not because we need the validation (although it's certainly nice), but because our clients often say it better than we ever could. Their experiences also give you a sense of what you can actually expect when you work with our team.

What Our Clients Are Saying

David Edwards kept it short and sweet:

"One of the best experiences I have had with a law firm. Knowledgeable and efficient."

Joan Carroll, who had a will prepared twice before with other firms, had more to say about her experience working with Attorney Brad Henry:

"I learned so much from Brad Henry. He educated me on the differences between wills and trusts. He did a video of what would be in my trust and also emailed me what we discussed. So thorough and educational. This is the third time that I have had a will done and have never experienced this before. I absolutely loved dealing with him. He is top notch."

Gregory Daniels, who was going through the estate planning process for the first time, gave a shout-out to Attorney Karen Donaldson:

"Really want to give a huge shout out to Karen Donaldson! She provided very insightful advice and was extremely friendly, polite, and patient around my inquiries as it related to estate planning."

Sarah Tucker described her experience working with Attorney Cory Howes:

"Cory has guided us through the process to set up our estate documents. The office is efficient and is easy to communicate with. Overall, totally recommend Strauss for your estate planning needs."

And from Anne Liegghio, short and to the point:

"Very pleasant staff and extremely efficient."

What We Take From This

A few themes consistently come through in these reviews, and they're worth highlighting.

People Want to Understand What's Happening

Joan Carroll’s review stood out because, after having two Wills prepared by other attorneys, this was the first time someone took the time to explain the "why," not just the "what." That's intentional on our end. We'd rather spend a little extra time explaining a concept than hand you a document you don't fully understand.

First-timers Need Patience, Not Just Expertise

Estate planning can feel unfamiliar even to sharp, capable people simply because most of us have never gone through the process before. Gregory Daniels’ comments about Attorney Karen Donaldson’s patience during his first go-round are exactly the kind of feedback we value. It means the process moved at a pace that felt comfortable for him rather than one based on assumptions about what he should already know.

Efficiency Matters, But So Does the Human Element

Several reviews mention how easy and efficient the process was, while others highlight specific team members by name. Both things can be true. A process can be organized and efficient while still feeling personal, approachable, and supportive.

The Point of All of This

At the end of the day, estate planning isn't really about the documents. It's about knowing your affairs are in order and having confidence that the people you care about will be taken care of according to your wishes. That's the peace of mind we're working to provide every client, every time.

If you've been putting off getting started, or if it's been a while since you last updated your estate planning documents, we'd be happy to talk it through with you. No pressure, just a conversation about where things stand and what makes sense for your situation. Contact us today and let’s talk!